Account Deletion and Data Removal

How can I delete my account and associated data from the app?

To delete your account directly from the app, navigate to the Profile menu - Report a Problem - Delete Account. Confirm your decision, and your account, along with all associated data, will be permanently removed from the app.

Is there an alternative method to request account deletion?

Yes, you can send a deletion request by writing a letter to [email protected]. Please include your account details and a clear statement expressing your desire for account removal. Our support team will process your request promptly.

What happens to my data after I delete my account?

All data associated with your account, including personal information and usage history, will be permanently deleted from our system.

Can I recover my account after deletion?

No, account deletions are irreversible. Once you delete your account, it cannot be recovered. Make sure to back up any important data before proceeding.

How long does it take to process an account deletion request?

Our support team strives to process deletion requests promptly. You should receive confirmation of your account deletion within 10 business days.

What happens if I encounter issues during the account deletion process?

If you face any difficulties or have questions, please reach out to our support team at [email protected].